Common issues and solutions

Invoice numbering gap: If you notice a gap in invoice numbers, this usually means a draft was deleted or a credit note was issued. Contact your asesor to document the gap.

OCR not extracting data: Ensure the receipt image is clear, well-lit, and includes all text. PDF scans work best. Try taking the photo at a straight angle without shadows.

IVA calculation seems wrong: Check that each line item has the correct IVA type selected. The system calculates IVA per line, then sums the total. Mixed rates on one invoice are normal.

IRPF not appearing: IRPF withholding only applies to professional activities invoiced to companies (CIF). If your client has a NIF (individual), IRPF is not applicable.

Quarterly totals don't match: The tax dashboard calculates from invoices with status 'sent', 'paid', or 'overdue' (not drafts or cancelled). Check that your invoices have the correct status.